About Data Voice Solutions
At Data Voice Solutions we bring over 20 years of business IT knowledge and experience together, to implement IT solutions that align with your current and future strategy and growth plans. We partner with you, listen to you, and offer only the very best support covering implementation, monitoring and management for your IT infrastructure. So you can focus on your business, with the peace-of-mind that your IT is in good hands.
Reliable, dependable service
We are committed to being the best service and support company in northeast Ohio. We are continually refining our service and support through contact and close liaison with you, our customers. Our managed services are designed to minimize your risk of downtime and disasters, so you and your staff can maximize productivity and profitability.
Active monitoring approach
Technology is great when it’s working, however when it fails it can quickly cripple your business. Through the use of state-of-the-art management tools, Data Voice Solutions proactively monitor your network, servers, routers and other devices remotely 24/7 to ensure that they keep on operating as they should. Using this method our technicians can see if something is not performing as it should and they fix it before it becomes a barrier to business.
Friendly, local support
If you are finding it hard to deal with software support companies, it is most likely due to the fact that most of their service and response help desks are located overseas. Data Voice Solutions is a local IS Services firm you can count on. Call us, and our technicians will provide over-the-phone support quickly your problem, using plan English terms you can understand.
Solutions that works
We understand that every company has unique requirements and constraints. That’s why we take the time to really understand your business, your capabilities and limitations. Then we provide practical business solutions tailored to your individual needs. Every client, project or contract that we have been part of has been specifically tailored to help the client achieve their goals more efficiently.
Regular client reporting
We put major emphasis on communication and reporting to our clients.To accomplish this, we use industry leading technology to keep you informed of report to you on a regular basis so that you know your is IT working for you. If you have any concerns along the way, please do not hesitate to contact us at anytime to discuss them.
Major brand partnerships
Working closely with all major brands, as well as many smaller brands, allows us to provide you with unbiased, honest recommendations and advice. Your business technology is our major concern, and most importantly we will always provide the best solution for your organisation. Through our relationships with our technology partners we make it our business to current on specific emerging technologies and on top of issues that directly affect our clients.
American owned & operated
We are 100% American owned and operated, keeping money in our local economy. All decisions are made locally, alleviating any red tape or barriers that may affect decision making.
Company Director accessibility
The directors of Data Voice Solutions are involved in daily operations, and we are committed to being readily accessible to our clients. You can reach us at any time if you have concerns, questions, or queries regarding a project or the services you receive from us.
Our philosophy is to provide the best managed services, support and IT consulting for small to medium businesses. We don’t settle for less than your complete satisfaction with the products and services we offer. We do not work on quotas like other companies. Our success does not come from making sales. Our success comes from providing the best customer service available. That is why our word of mouth advertising works so well.
We’re proud to have served clients like: Incept, Optus, Tricounty Hematology Oncology, Akers Signs and many more northeast Ohio businesses. We also proudly support local non-profits like The Canton Payee Center and Phoenix Rising with reduced rates. If we sound like the kind of company that can help you, give us a call or send us an e-mail. A technician will answer you personally so that all of your questions can be resolved.
The best IS support and consultation for small to medium businesses.
Got a question? Ask one of our technicians.